Communication
One shared channel and one thread per decision, so nothing important lives in someone’s inbox. We’d rather send you a five-minute recording than book a status call.
Revisions
Feedback is gathered and answered in rounds rather than drip-fed one message at a time. It keeps the work coherent and keeps the timeline honest.
Ownership
You own the design files, the code, the domain and every account we set up on your behalf — from day one, not at the end.
Visibility
There is a live link you can open from the first day of the build. No big reveal, no waiting to find out what we’ve been doing.
Scope
Agreed in writing before anything starts. If it needs to change, we say so and re-quote before we do the work, never after.
Handover
A recorded walkthrough, a written runbook, and time to answer questions once you’re actually using the thing.